ao80 Frequently Asked Questions

Shan Koe Mee is a traditional card game that has been played in Myanmar for many years. The basic rule is that players use 3 or 5 cards and the one closest to nine wins. On ao80, you can play this game in digital form with full bonuses, while the original rules are kept and fair play is maintained.

Yes — the ao80 platform is designed so you can play directly through a mobile browser. It works on both Android and iOS, so you can get into the game quickly without downloading a separate app. As long as you have a good data connection, you can play anywhere.

3D lottery is a game where you win prizes by matching a combination of 3 numbers. The draw is linked to external results and managed with fair technology. Results are announced on the platform immediately after the draw, so you should play with an understanding of how the game works rather than trying to predict which numbers will come up.

2D lottery results are based on external reference numbers and announced openly without any concealment. There is no method to know the numbers in advance with certainty, so players should not try to predict which numbers will come up — this will not give you an advantage. It is a luck-based game, so please participate responsibly.

ao80 offers two ways to get in touch — 24/7 Live Chat (directly on the platform) and Email at [email protected]. Telegram, Viber, and phone are not supported; these two channels are the only official contact methods.

Yes — ao80's Live Chat and Email support are available in Myanmar language only. Players can ask questions in Burmese and will receive replies in Burmese, so there is no language barrier when getting in touch.

Live Chat is open 24 hours a day, 7 days a week on Myanmar Standard Time (UTC+6:30). Whatever the issue, day or night, you can count on being able to reach us. Emails are also replied to as quickly as possible.

When contacting support, have your account username, deposit method and amount, the time the issue occurred, and any relevant MMT timestamps ready. If you have screenshots, keeping them handy will speed things up.

KYC documents submitted to ao80 are stored securely with SSL encryption and are handled in line with our privacy policy. No information is shared with third parties unless required to provide the service. Players can use our services with confidence knowing their data is well protected.

If your submission is rejected, contact us via Live Chat and ask for the reason. It is usually because a photo is unclear or blurry, and you can resubmit a clearer image. Our support team will guide you through each step, so there is no need to worry about not getting verified.

When a large withdrawal is requested, or an activity that does not match the account's usual pattern is detected, a KYC check may be required to protect the account. This is a standard process designed to keep players' accounts safe. Players who are already verified enjoy smoother withdrawals and stronger account protection.

Yes — the name registered on your ao80 account must exactly match the name on the KBZPay, Wave Money, or AYA Pay account you are withdrawing to. If the names do not match, the withdrawal cannot be processed and the issue will need to be resolved first. When registering, always use the same name as on your bank account.

Chasing losses, spending beyond your budget, losing sleep over gambling, or strained relationships with people close to you are all signs of a problem gambling habit. If you notice these signs, take a break from gambling and seek help.

ao80's Responsible Gaming page has helpful information and resources. You can also contact us via platform Live Chat to request personal limits or to get referrals to external support services. Seeking help is not a sign of weakness — it is the smart thing to do.

Yes — each player can request their own daily, weekly, or monthly deposit limit. Contact us via Live Chat and let us know the limit you want — our support team will set it up for you. This is a useful tool for managing your budget and playing responsibly.

Cooling-off is a request to temporarily pause gambling for one day or several days. Self-exclusion is a longer break — weeks or months — where you voluntarily exclude yourself from gambling. Both can be requested via Live Chat and will be handled in line with ao80's responsible gaming policy.

ao80 is a platform for users aged 21 and above (21+) only. Anyone registering an account confirms they are 21+ and age verification may also be carried out during the KYC process. Underage players are not permitted to participate.

Log in to ao80 and go to the deposit section, then select Wave Money. Enter the amount and transfer via Wave Money — starting from 3,000 Ks minimum. Once the transaction is confirmed, the amount will appear in your account.

When depositing via KBZPay, you must transfer to the KBZPay number provided by ao80. After the transfer, send the transaction ID to ao80 support and request confirmation. Double-check the amount before sending — if you transfer to the wrong number, ao80 cannot be held responsible.

ao80 does not charge any commission on deposits from the platform side. However, payment services such as KBZPay or Wave Money may apply their own transfer fees — check with your payment service for details.

The minimum deposit amount is 3,000 Ks for all methods — KBZPay, Wave Money, AYA Pay and CB Pay all share the same limit. The minimum withdrawal amount is 20,000 Ks, and withdrawals typically take between 15 minutes and 2 hours.